Privacy Policy

We may collect the following personal information when you use our website or sign up for services:

• Name, email address, and phone number
• Service address
• Payment information (processed securely by Stripe — we do not store card numbers)
• Digital signature
• Communications you send us (e.g., contact form messages)

We use the information we collect to:

• Provide and schedule pool and spa services
• Process payments and send invoices
• Send appointment reminders, service updates, and account notifications via email or SMS
• Respond to inquiries and provide customer support
• Comply with legal obligations

If you opt in to SMS communications, you consent to receive recurring automated text messages from Corpus Christi Swimming Pools & Spas at the mobile number provided. Messages may include appointment reminders, service updates, and billing notifications.

Message frequency: Varies based on your service schedule and account activity.

Message & data rates: Standard message and data rates may apply.

Opt-out: Reply STOP to any SMS to unsubscribe. You will receive one confirmation message and no further texts.

Help: Reply HELP or contact us at letsswim@corpuschristiswimmingpools.com.

No sharing: We will not sell, share, or rent your mobile phone number to any third party for their marketing purposes.

We do not sell or rent your personal information. We may share it only in the following limited circumstances:

• Service providers: Third-party vendors who help us operate (e.g., Stripe for payments, Twilio for SMS). These parties are bound by confidentiality obligations.
• Legal requirements: When required by law, court order, or governmental authority.

We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time (see "Your Rights" below).

We use industry-standard measures to protect your personal information, including encrypted data transmission (HTTPS) and secure payment processing via Stripe. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your data.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of SMS or email communications at any time

To exercise any of these rights, contact us at letsswim@corpuschristiswimmingpools.com.

When you opt in to text messages from Corpus Christi Swimming Pools & Spas LLC, we collect your mobile number and consent record to send service and account-related messages. We do not sell, rent, or share your mobile opt-in information or consent with third parties or affiliates for their marketing or promotional purposes. Mobile information may be shared only with service providers that help us operate our messaging program (such as our SMS platform), and only to deliver the messages you requested. You may opt out at any time by replying STOP.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.